"Raji quickly reply to his email. Fully support urgent qual request, helped communicate with people in CMTL and Intel who are related to issues."
Chrissy Yeh - Acer
"Great to hear you are moving on to bigger and better things. I wish all the success and money that will come with your new venture."
Jeff Shao - Adamanta
"It has been ten years since we cooperated with you. We always get your prompt and professional support, and we are glad to hear that you have a new career and look forward to other cooperation opportunities in the future."
Anderson Chang - Apacer
"I appreciate all your help through the years and am praying God will bless your new endeavors."
Dino Roseland - Avant Technology
"Raji was helpful with requests I didn't even know CMTL did. He makes CMTL feel more like a partner than a hired testing house. Also made me feel comfortable about asking any kind of question, and if the answer isn't known, he always said, we will find the answer."
Bruce Reilly - Buffalo Technology
Working with Raji at CMTL was a great pleasure. He was super responsive to our needs, very thorough and extremely detailed oriented. Raji was always willing to go the extra step for us. What more can you ask for when someone consistently exceeds your expectations? I look forward to working again with Raji in the future."
Jeff Goldenbaum - Dataram
"You have been an excellent addition to the staff of CMTL. Whenever we have had an urgent request from a customer for tested memory, you and the entire CMTL team have met, or exceeded our expectations, with excellent responsiveness. Your timely response to questions we have had (especially about FB-DIMMs) has been helpful. Your help with interface to Intel (esp. recently on the new Itanium-2 platforms) that had many questions regarding memory type for form factor was excellent."
Pual Henke - Dataram
"I worked with Raji at CMTL. He facilitated testing and completed qualification of a numnerous Memory products being used by a customer of mine in Portland, Oregon. He was extremely organized and got the job done quickly and concisely. He always follows through on all the open issues and is a pleasure to work with. I would highly recommend Raji as a valuable business associate."
Tom Turnell - Discovery Technical Sales
“Raji spends the time to ensure the client gets what they need by coaching them carefully through the requirements process. This makes for the of best outcomes and solid repeat business. I enjoyed working with Raji and look forward to the opportunity to do so again.
Ted Dawson - DLS Technology Corporation
"Raji's responded to inquiry in a timely manner, provided complete test results, took the time to explain possible corrective actions and alternative test to run. It was an absolute pleasure working with Raji as he went far beyond the call of duty."
Johanna Roberts - Gigaram
"Working with Raji has always been a pleasure. He has exceeded and went beyond in terms of service, priority, and communication. Looking forward to working with Raji in the future."
John Vu - Innodisk
"Raji never failed to deliver and went far beyond what was required in every instance that I engaged him. Raji offers solutions and ideas which helped us get the most out of every test. In my opinion. I wouldn’t hesitate to bring Raji into any project that involved device testing.”
William Lauer - INSIGNIS Technology Corporation
"Raji followed up on every request we sent; nothing was dropped. Proactive communication, he was on top of our product launches and made sure he got boards to support memory testing after the product was launched."
Dave Hill - Intel
"I was so glad to work with you before... your prompt reply and professional advice was very impressive to me.. I hope you have a prosperous future career. In the future, if any cases related to modules compatibility and functionality that I have difficulties. I'll sure to have your professional advice."
George Ho - Intelligent Memory
"Raji, As I’ve said other times, I’m glad to have you supporting the West Region (which I’m responsible for). Always proactive in helping everyone, despite of your specific job description, always running an extra mile to provide good services to your client, us!
You make a difference on the IT support and hopefully we can keep expanding your best practices."
Andre Matos
IRON MOUNTAIN - SVP & GM, West Region
"Raji Tannouri has been a critical player in assuring my new sales representatives are on board efficiently. He expeditiously assures that all vital IT related set up, is completed and working correctly. Whenever I personally have had IT related challenges, Raji has always been very accessible and knowledgeable to find resolution. What I appreciate the most, is how proactive Raji is with his service. He brought many IT upgrades to attention, that have improved my work experience. An example of that would be, installing dual monitors for my reps and I, as well as a new personal color printer in my office. He is a key contributor to my team productivity and continuity."
JASON MURRAY
IRON MOUNTAIN - DIRECTOR - Business & Customer Development - Southern CA Region
"It has been a real pleasure to work with Raji over these past 11 months. His commitment to his work and his kind demeanor, have truly been a great asset for our market. His presence has made our company faster at responding to our customers and the quality of his workmanship corrects the issues we face, this means things are done right from the first time and no shortcuts are taken.
In addition to all of the above, his resourcefulness and lean mind set, has saved our company thousands of dollars by organizing and reusing equipment that would have otherwise been lost. I can definitely go on and on about Raji but that would still just be the tip of the iceberg in explaining just how much of an asset he has become to our company."
JOHN A SAMANIEGO
IRON MOUNTAIN - SUPERVISOR - OPERATIONS
"Raji has been an integral part of the team here at Iron Mountain in Southern California. He is the first IT person I have worked with who not only makes a priority of helping when needed but he also does the little things and makes every space he works in completely better by cleaning up after himself, recycling good equipment, removing all unnecessary equipment, and communicating with building operations. The before and after pictures he has provided are incredible and he is making these improvements in every single building he visits. As a management team we could not be happier with the work and support Raji has provided us. I sincerely hope we can continue to have Raji as a part of our team in order for our market to continue to succeed."
PAUL BALTIERRA
IRON MOUNTAIN - OPERATIONS MANAGER - RECORDS MANAGEMENT - SOCAL
"I would be happy to share my positive feedback! As you may remember, I only worked with you once (I believe a couple of months ago). Everyone in our office had their computers connected to the main office printer except Phil (my colleague) and myself. We were frustrated, as nobody when we called the IT Helpdesk was able to figure out how to connect us to the office printer. Phil and I called several times and each time they told us we were physically too far away which is why we couldn’t connect. After Cyndi heard about this, she gave me your contact information. I only had to call you once and you were remotely able to connect me to the office printer in less than 5 minutes!
Your customer service was far better than anyone we spoke to at IT Helpdesk, I hope you will be available if we run into any more issues like this in the future. Thank you so much, Raji!"
Kelsey Simms
IRON MOUNTAIN - Business Development Representative - Secure Shredding
I had the pleasure of working with Raji over a shred plant move in April of 2018. Raji was very attentive and patient as we worked through many huddles to ensure we were up and running on time. He went above and beyond in helping us set up our multiple monitors, phones and printers. Raji continues to help me with random questions and has never told me that my ask is not in his realm.
I am humbled that he asked me to write about his performance and highly recommend Raji to the next lucky person who gets to work with him!
CYNDI GARNER
IRON MOUNTAIN - TRANSPORTATION/PLANT MANAGER - SECURE SHREDDING
"I had the pleasure of working with Raji during the on-boarding to Iron Mountain, he made the transition smooth and flawless, ensured the displays and wiring were neat and organized. He was patient, friendly, helpful and courteous."
Mercedes LaMay
IRON MOUNTAIN - Operations Administrator - DATA CENTERS
"It has been a pleasure working with Raji this year! He came into the Cerritos office ready and willing to help. Raji is motivated to resolve technical issues for the team as well as identify opportunities to monitor cost. He has great work ethic and keeps a positive attitude. Raji has taking the initiative to support not only in the Cerritos facility, but locations across the region. I look forward to working with him in the future!"
LISA BURGESS
IRON MOUNTAIN - BUSINESS SUPPORT ANALYST - WEST REGION
"Raji has been a tremendous addition to our Field Services Team. Raji is a great work ethic and is always willing to provide assistance whenever or wherever he is needed while always expressing a positive attitude. It’s a great pleasure to have Raji on our team and we will continue to use Raji for many upcoming projects."
Sharon Escobar - Iron Mountain - Global Solutions Engineering Team
"Thanks for all your help this past year. It has been a great pleasure working with you. You have been extremely responsive when we have asked for your help and there hasn’t been an issue yet that you haven’t resolved. Your help in cleaning up all the San Diego IT rooms and server cages has made those workspaces much easier to work with. Your idea to have Cerritos as a local repository for IT equipment has been a great resource for us to use when we need to replace something, and has saved the market a lot of time and money. You are a great teammate and someone that I can tell is eager to help and takes pride in your work. It’s great to have an expert like you on our team."
Kevin Connell
IRON MOUNTAIN - Supervisor - Data Management & Health Information Services
"Thanks for opportunity to provide feedback. You have been a tremendous asset to the Southern California team and I can’t thank you enough for all the hard work. Your efforts in resolving issues with not just myself but the entire leadership team and has been extremely helpful. What I’m most impressed by is your proactive approach to solve problems and find a resolution without us asking. Additionally, your work you have done with the inventory control program will have a direct impact on the bottom line and can be duplicated in other Territories. Great job!!"
Jason Ganzer
IRON MOUNTAIN - District Manager - Southern California - Information & Records Management
"I would like to thank you for your support and the kind of dedication you have always shown whenever any network migration or enablement activity has been assigned to you. You have gone the extra mile and have always taken ownership & responsibility to fix things overcoming various challenges.
Pleasure working with you. Keep up the good work.
SAIKAT SARKER
IRON MOUNTAIN - RACK LEAD DCOPS
It has been a pleasure working with you as well. System access has been a problem for us from the very beginning of this project. The time we have lost waiting for someone to grant us access has been considerable and the unreliability of the network connection has also caused numerous delays. Your willingness to visit us onsite at the Dice Road facility and your persistence and determination to solve our problems has been much appreciated. Your assistance has been invaluable.
India S. Luduena
Records Supervisor - RICHARDS | WATSON | GERSHON
"I had the pleasure to work with Raji for nearly ten years at CMTL. He was professional, prompt, and thorough in his business interactions. I could always rely on his decades of technical experience from both Intel and CMTL to guide us on platform qualification. I look forward to working with Raji in the future."
Mike Mohney - Kingston
"When Raji took over in April 2006 I was a little uneasy at first. I had developed a good relationship with the previous lab manager. At Kingston we are all about relationships so having to start again left me a little unsure. Raji setlled that immediately. He's been great to work with from the start and has gone above and beyond to make sure our testing needs were taken care of. His contacts at Intel have helped us settle some testing issues regarding FBDIMM that I'm sure would have taken much longer without knowing the right people. Lastly Raji understands there is a business reason behind the testing we do with CMTL. The testing aspect is fine and does give Kingston the assurance that we are making a solid part however, the reason we do this testing is to sell memory modules to a market that only buys from the Intel approved list. We have had some business opportunities arise and Raji has made sure we were tested in a timely manner. He is always easy to get a hold of and answers email questions promptly."
Louis Kaneshiro - Kingston
"For the short time that I have been dealing with you and the folks at CMTL, I feel that the operation is well run. The follow through and follow up is extremely well done. The lab is set up very well. You and your staff are very informed and knowledgeable on current products and understand what is needed to get the job done."
Steve Ling - Legacy Electronics
"CMTL has been very responsive in terms of scheduling and initiating our qualification testing. CMTL has been very helpful in assisting with troubleshooting of qualification failures. This includes providing us access to test environment so that we can better understand the failure mechanisms. The extra time and effort is greatly appreciated. The staff at CMTL has been very professional and helpful."
Scott Milton - Netlist, Inc.
"Raji went far beyond what was required. We had module failures. He supported our efforts several times to resolve them. CMTL has established excellent communication channels with Netlist.
Jeff Solomon - Netlist, Inc.
"It has been a pleasure working with you. Thank you for all of your support these past years. I want to wish you the best of luck with your new business."
Les Henry - Patriot Memory
"You are an excellent business leader and it is my pleasure working with you in the pass. I wish you the best in the new adventure you pursuing. Hope you will achieve new success & have fun doing it."
Jack Lam - Portwell
"CMTL is doing a great job supporting Smart. The people are real hustlers and at the same time professional. A rare combination. Raji Tannouri, Scott Fisher, and Roger Moraza are excellent communicators and follow up on what they say they will do."
Gene Patino - Smart Modular Technologies
"Raji is very knowledgeable with regards to the qual process and the overall industry. His response time is excellent, and usually provides support and responses quickly without delays; Raji’s responses are always to-the-point as he do a very good job in explaining thoroughly. I can tell Raji is a team player because he uses his discretion on when it is necessary to involve his co-workers. From email to verbal discussions, he would advise direction if he feels somebody else in his team can provide a more elaborate answer to my inquiries. In working in this industry for 5 years, I have good and bad experiences when working with an engineer. All of the above is important to me as a “Marketing person” because it would affect my opinion on the service of the company as a whole."
Samantha Chu - STEC, Inc.
"Raji has done a very good job in term of providing the useful information about our module failures and very quick response any time i have technical questions."
Tai Vo - Super Talent
I’d like to state my strongest support for Raji in his search for future endeavors. I’m confident that he will surpass your expectations in his new role. Raji is driven, self-confident, motivated, proactively helpful, and smart, and I know he will endure to find success.
Anoop Singh CEO, Ultra-X Inc.
"Have been working/associated with Raji at CMTL for 10+ yrs running and it has been a pleasure working with him. He is very helpful and insightful in whatever work related queries and discussions we have had over years. He goes well beyond his boundaries to make sure all the support he can provide in dealing with his clients/customers. Responsiveness and prompt execution are some of his core values he brings to the table. Wishing all the very best and success in your future endeavors."
Deep Chopra - Ventura Technology
“We worked with Raji at CMTL, and found his support to be excellent. He replied promptly to questions, provided quality follow-up, and was well prepared to handle any issues that came up. We’d be happy to work with him again.”
Good luck on your next venture!
Katie Varenne - VersaLogic Corporation
"Raji has provided a valuable service to us over the years. We often have custom test requirements that he gladly provides. In the event of a failure, he has been very helpful in the debug process by allowing access to his lab. I look forward to working with him in the future."
Jeff Vandell - Viking Technology
"Super customer services, wealth of knowledge in the industry. Great personality and very helpful! It was a pleasure doing business with Raji."
Huy Nguyen - Vitech Inc.
“Raji, I can see you take pride in everything you do, you do it well, and are a pleasure to work with. You are very knowledgeable, responsive and thorough, always striving to exceed expectations. Thanks for your support and being a great partner to WD, I wish you much success in your new business.”
John Vallely - Western Digital (WD)
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